SHIPPING POLICY

We ship anywhere within the USA. Our portraits are sent using Fedex delivery options.

All of our shipments have a recipient signature required.

Fedex will make up to 3 attempts to deliver the package to the shipping address you have selected. After the first delivery attempt, you may contact Fedex to cancel any future attempts and make any alternate delivery arrangements (ie pick up at Fedex location or change your shipping address).

You may contact Fedex at 1800 GO FEDEX and provide them with your shipping confirmation number.  My Pooch Face will not be responsible for any additional costs incurred due to your changes in delivery or shipping once your order has been placed.

FedEx Delivery Manager Notification: https://www.fedex.com/us/delivery/

  • Set deliveries on your schedule.
  • Don’t miss another delivery. Sign up for FedEx Delivery Manager.
  • Be part of the plan — customize delivery times and addresses, hold your delivery at a FedEx location,
  • sign for your delivery in advance, provide specific delivery instructions or request a vacation hold.